Terms of Service

1. What the Services Are

CaudexCatena is a Caudena public blockchain analytics product for exploring wallets, labels, flows, dashboards, public-chain context, and related signals.

CaudexCatena MCP is a Caudena service that lets supported AI clients request selected Caudena blockchain intelligence through the Model Context Protocol. CaudexCatena MCP may help with address checks, transaction checks, fund traces, exposure reviews, summaries, cross-chain swap context, and second reads.

Enterprise or team access may provide Prism and Prism MCP under a separate agreement.

The Services are analytics and review-support tools. They do not provide legal advice, compliance certification, sanctions determinations, law-enforcement determinations, financial advice, investment advice, or final evidentiary conclusions.

2. Eligibility and Account Responsibility

You must be at least 18 years old and legally able to enter into these Terms.

You are responsible for:

• providing accurate account, billing, waitlist, and organization information;
• keeping your credentials secure;
• controlling access to your account and AI client configuration;
• all activity under your account;
• ensuring that your use of the Services complies with applicable laws, professional duties, organizational policies, and permissions.

Tell us promptly if you believe your account, payment method, or CaudexCatena MCP authorization has been compromised.

3. Blockchain Data, Labels, and Review Signals

The Services may display blockchain records, entity categories, exposure context, public labels, user-submitted labels, open-source information, cross-chain swap context, risk scores, review signals, and AI-assisted summaries.

Blockchain analytics can be incomplete, delayed, or ambiguous. Labels, risk scores, exposure context, and review signals are starting points for review, not final conclusions.

You are responsible for checking source records, hashes, addresses, clusters, timestamps, amounts, assumptions, and context before using outputs.

4. AI Outputs and Human Review

CaudexCatena MCP may return structured Caudena blockchain context to your AI client. Your AI client may summarize that context, suggest possible inferences, or propose follow-up checks.

AI-assisted outputs are drafts. They may be incomplete or wrong. They do not prove criminality, establish ownership or intent, make legal or compliance decisions, or replace human review.

You remain responsible for reviewing outputs and deciding what to do next.

5. Third-Party AI Clients and Services

The Services may work with third-party AI clients, payment processors, hosting providers, analytics tools, support tools, blockchain networks, wallet providers, browsers, and other third-party services.

Caudena does not control third-party services. Your use of third-party services may be governed by their own terms, privacy policies, security settings, retention practices, pricing, and availability.

You are responsible for understanding what information your chosen AI client sends to CaudexCatena MCP and what that AI client may retain, process, or use.

6. Acceptable Use

You may use the Services only for lawful and authorized purposes.

You must not use the Services to:

• violate laws, regulations, court orders, sanctions, export controls, professional duties, or third-party rights;
• harass, stalk, threaten, unlawfully target people, or publish personal information without authority;
• publish unsupported accusations of criminality, ownership, intent, sanctions status, or compliance status;
• submit false, misleading, abusive, defamatory, or unlawful labels, reports, comments, or other content;
• expose private keys, seed phrases, passwords, private case files, or information you are not authorized to process;
• facilitate money laundering, sanctions evasion, fraud, theft, cyber abuse, market manipulation, or other unlawful activity;
• bypass usage limits, access controls, authorization controls, billing controls, rate limits, or security controls;
• scrape, bulk extract, resell, sublicense, or replicate Caudena data or product functionality except as expressly allowed;
• reverse engineer the Services or related systems except where allowed by law;
• interfere with the security, integrity, or availability of the Services;
• use the Services to create a competing blockchain intelligence product without our written permission.

We may suspend, limit, or terminate access if we reasonably believe your use creates risk, violates these Terms, threatens service integrity, or may expose Caudena, users, or third parties to harm.

7. User Submissions and Community Features

If you submit labels, comments, dashboards, feedback, reports, prompts, files, or other content, you represent that you have the rights and permissions needed to submit that content.

You keep ownership of content you submit, subject to any rights held by others. You grant Caudena a worldwide, non-exclusive, royalty-free license to host, process, display, reproduce, adapt, analyze, moderate, and use that content as needed to provide, secure, and improve the Services.

For public or community-facing submissions, this license includes the right to make the content visible to other users or the public, subject to product settings and moderation.

We may remove, restrict, or review submissions that we believe are inaccurate, unsafe, abusive, unlawful, or inconsistent with these Terms.

8. CaudexCatena MCP Subscriptions and API Calls

Self-serve CaudexCatena MCP access may require an active subscription unless Caudena approves a separate enterprise, team, trial, or manual access arrangement.

Each self-serve subscription may include a monthly API-call allowance and a weekly included-call limit. A single prompt in your AI client may trigger several CaudexCatena MCP calls depending on tracing depth, chain activity, requested context, and follow-up questions.

The billing unit for CaudexCatena MCP is one successful billable Caudena data call. Prompt count is not the billing meter.

The following should not consume API-call allowance or extra-call balance:

• failed calls;
• retries caused by Caudena-side errors;
• MCP discovery;
• static resources;
• authorization checks;
• other non-Caudena data work.

Usage limits, plan names, prices, included calls, weekly limits, top-up rules, and available features are shown at checkout or in your account.

9. Extra-Call Balance and Top-Ups

Where available, active subscribers may add extra-call balance from the account page. Extra-call balance is a prepaid service entitlement for additional CaudexCatena MCP calls. It is not a bank account, gift card, currency, or cash-equivalent product.

Extra-call balance is consumed when included calls cannot be used because the weekly limit has been reached, the monthly allowance is exhausted, or another plan rule applies.

Extra-call balance is not transferable and is not redeemable for cash except where required by applicable law or expressly approved by Caudena.

If auto top-up is available and you enable it, you authorize Caudena or its payment processor to charge your selected payment method when the conditions you configure are met. You can disable auto top-up from your account. Disabling auto top-up does not reverse charges that were properly triggered before the setting was disabled.

10. Payment, Taxes, Renewals, and Cancellation

You agree to pay all fees shown at checkout, in your account, or in an applicable order form. Prices are shown before applicable taxes unless stated otherwise.

You authorize Caudena and its payment processors to charge your selected payment method for subscriptions, renewals, upgrades, manual top-ups, enabled auto top-ups, reactivation payments, taxes, and fees.

Subscriptions renew automatically unless canceled before the renewal date. You may cancel a self-serve subscription through your account billing area or payment-provider portal where available. A canceled subscription remains active until the end of the paid period unless stated otherwise.

If a renewal payment fails, access may enter a grace period or be suspended according to account rules. Caudena may withhold new monthly allowances until payment succeeds.

Nothing in these Terms limits any cancellation, withdrawal, refund, chargeback, or consumer right that cannot be waived under applicable law.

11. Refunds

Unless required by applicable law or expressly stated by Caudena, fees are non-refundable.

Caudena generally does not provide refunds or credits for partial months, unused subscription time, unused included calls, weekly limits, canceled subscriptions, unused extra-call balance, prompt behavior, third-party AI-client behavior, or incomplete setup.

12. Enterprise and Team Access

Enterprise, public-sector, or team access may be governed by a separate agreement, order form, data processing addendum, security addendum, or service terms. If there is a conflict between these Terms and a signed agreement, the signed agreement controls to the extent of the conflict.

Team Access may include Prism and Prism MCP, including Prism access to tracing, validation, demixing, graph investigation, reporting, sharing, onboarding, and support. Availability, pricing, procurement, and provisioning are handled separately.

13. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

If you use the Services with personal data, regulated data, case information, or third-party data, you are responsible for having the required authority, notices, permissions, and safeguards.

If your organization requires a data processing agreement or enterprise privacy terms, contact us before using the Services with restricted, regulated, or sensitive data.

14. Intellectual Property

Caudena and its licensors own the Services, Prism, CaudexCatena MCP, CaudexCatena, software, interfaces, documentation, designs, analytics, data systems, databases, and related intellectual property.

Subject to these Terms and your access rights, Caudena grants you a limited, non-exclusive, non-transferable, revocable right to use the Services for your personal, internal professional, or organizational purposes, as applicable to your account and plan.

You may not copy, modify, distribute, sell, sublicense, or create derivative works from the Services except as expressly allowed by these Terms or a signed agreement.

15. Service Changes and Availability

Caudena may change, improve, suspend, limit, or discontinue parts of the Services. Caudena may also change plan names, prices, limits, included allowances, features, supported chains, supported AI clients, or technical requirements for future use.

We will try to provide reasonable notice for material commercial changes where practicable. Changes may be made without prior notice where needed for security, legal compliance, abuse prevention, infrastructure, or service integrity.

The Services may be unavailable from time to time due to maintenance, updates, failures, third-party services, blockchain network conditions, or events outside our control.

16. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” Caudena disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, error-free operation, and guaranteed accuracy.

Caudena does not guarantee that the Services will detect every transaction, identify every counterparty, trace every flow, support every chain, produce a complete report, satisfy a regulator, be accepted by a court, prevent loss, or support any particular legal, compliance, investigative, investment, or operational outcome.

17. Limitation of Liability

To the fullest extent permitted by law, Caudena will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, business interruption, trading losses, compliance outcomes, investigative outcomes, or third-party AI-client behavior.

18. Indemnity

If you use the Services on behalf of a business, organization, public-sector body, or other legal entity, you agree to defend, indemnify, and hold harmless Caudena from claims, losses, liabilities, damages, costs, and expenses arising from:

• your use of the Services;
• your submissions, prompts, labels, files, case context, or materials;
• your violation of these Terms;
• your violation of law or third-party rights;
• your use of outputs in reports, decisions, public statements, or other downstream actions.

19. Termination

You may stop using the Services at any time. You may cancel paid subscriptions through the available account or payment-provider controls.

Caudena may suspend or terminate your access if we reasonably believe you violated these Terms, created security or legal risk, misused the Services, failed to pay amounts due, or acted in a way that could harm Caudena, users, third parties, or service integrity.

After termination, provisions that by their nature should survive will survive, including payment obligations, intellectual property, disclaimers, limitations of liability, indemnity, dispute terms, and provisions about submitted content or data needed for legal, security, or accounting purposes.

20. Changes to These Terms

Caudena may update these Terms. If changes are material, we will provide notice through the website, account, email, checkout, or another reasonable channel. The updated Terms will state the updated effective date.

Continued use of the Services after updated Terms become effective means you accept the updated Terms.

21. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law rules, except where mandatory consumer protection laws require otherwise.

To the fullest extent permitted by law, disputes will be brought exclusively in the state or federal courts located in New York County, New York, and each party consents to personal jurisdiction and venue in those courts.

Nothing in this section deprives consumers of mandatory rights or protections that cannot be waived under applicable law.

22. Contact

Mailing address:

MNRV Analytics Ltd.
136 Madison Avenue, 5th Floor
New York NY 10016
United States